May
13
2021
Customer Experience Summit VIC 2021
Crown Conference Centre, VIC
Speakers






About this Event
With markets becoming increasingly competitive due to the disruptive nature of technology and the online marketplace, ensuring an optimised and frictionless customer experience is more important than ever.
Artificial intelligence, robotics and augmented reality are now being used to improve CX, and it is essential that businesses develop a progressive strategy if they wish to retain a competitive advantage.
The 2020 Customer Experience Summit will bring together senior leaders from leading organisations to discuss strategies on how to enhance the customer experience and leverage emerging technologies for improved customer satisfaction and business outcomes.
Who Attends
- Chief Customer Officer
- Heads of Customer Experience
- Heads of Customer Service
- Heads of Contact Centres
Venue
Crown Promenade, Crown Melbourne, 8 Whiteman Street, Southbank VIC 3006
Date:
May 13 2021
Time:
8:00- 17:00
Customer Experience Summit VIC 2021
$495.00 – $1,495.00